Privacy Policy

Last updated: May 2026

OrganicHind ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit organichind.com or contact us through our website.

1. Information We Collect

We collect information you voluntarily provide to us, including:

• Your name, phone number, and email address when you submit an enquiry
• Your company name and delivery address when placing an order
• Your login credentials if you create an account on our website
• Your GSTIN (if provided for business orders)

We may also collect non-personal data such as browser type, pages visited, and time spent on the website for analytics purposes.

2. How We Use Your Information

• To respond to your enquiries and process orders
• To send order confirmations and delivery updates via WhatsApp or email
• To maintain records of transactions for invoicing and GST compliance
• To improve our website and services
• To contact you with relevant updates (you may opt out at any time)

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited data only in the following cases:

• With delivery and logistics partners to fulfil your order
• With government authorities if required by law (e.g., GST filing)
• With payment gateways to process transactions securely

4. Data Security

Your data is stored securely on our servers. We use industry-standard measures including HTTPS encryption to protect your information in transit. Access to customer data is restricted to authorised staff only.

5. Cookies

Our website may use session cookies to maintain your login state. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though some features may not function correctly.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, email us at organichind@outlook.com.

7. Retention

We retain personal data for as long as necessary to fulfil the purposes described above, or as required by applicable law. Order records may be retained for up to 7 years for tax and accounting purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the revised policy.

10. Contact Us

For any privacy-related queries, please contact:

• Email: organichind@outlook.com
• Phone / WhatsApp: +91 94394 30001
• Location: Uttar Pradesh, India